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Business
Why Cebu Is a Leading Outsourcing Destination and How it Can Power Up Your Business Processes and Growth?
Among the oldest cities in the Philippines is Cebu. Different colonial conquerors and Filipino heroes have traversed its land, and…
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Business
Eight Fantastic Techniques and Industry Best Practices for Outsourcing eCommerce Customer Support
Improving customer service is essential in highly customer-centric eCommerce businesses. However, it cannot be possible with outsourcing processes to an…
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Business
Expand Horizons, Elevate Conversations: Dive into Leading Call Center Services for Inbound Support
In our hyper-connected world, having clear, effective communication isn’t just a luxury—it’s the backbone of successful businesses. Call centers, often…
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Business
Contact Center Solution for Utility Bill Processing – How to Select?
Making the decision to use call center outsourcing services will allow you to keep your focus on what really matters—running…
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Business
Seven Effective Productivity and Performance Tips and Tools for Call Center Managers
A call center manager’s duties include more than just leading a staff; they also include looking for ways to improve…
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Business
How Line Pipe Suppliers Overcome Challenges in Manufacturing Seamless Pipes
Seamless pipes have been in the market for a few decades. They have found usage in various industries. For instance,…
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Business
Diverse Call Routing Techniques for Inbound and Outbound Call Centers
Incoming calls are routed using the skill-based routing (SBR) technique to the best agents based on their expertise, availability, and…
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