AVP-Cloud Infrastructure Support

Job Description

Title: AVP-Cloud Infrastructure Support

Company Name: Indosat Ooredoo

Vacancy: 2

Job Location: Jakarta Raya

Career Level: Manager/Assistant Manager

Years Of Experience: 7 years

Qualification: Bachelor's Degree

Employment Status: Full-Time

JOB DESCRIPTIONS

Infrastructure Operations

  • Maintain reliability, efficiency, and scalability of our on-premise or cloud clusters. 
  • Deploy and support applications on our private and public cloud environments 
  • Ultimately accountable for the performance, capacity and high availability of the infrastructure Identify sources of manual work related to infrastructure operations and strive to automate as much as possible.

Service & Partner Management

  • Deliver seamless IT Operation of client business for all applications and infrastructure services (Application management, Infrastructure management, End-user Support management) ensuring SLAs as well as
  • Uplift SLAs through continuous improvement initiatives. 
  • Oversee vendor/partner to ensure relevant deliverables with agreed SLA as well as objectives, priorities, trade-offs, and risks are aligned. 
  • Proactively involved in Incident, Problem & Change Management to minimize IT Infrastructures disruptions 
  • Monitor IT infrastructure capacity and align with IT Planning for capacity planning 
  • Oversee the maintenance, management, and replacement cycle of infrastructure equipment determines hardware and system software needs, and maintains an appropriate inventory of equipment 
  • Manage partner(s) and ensuring service delivery to agreed quality and minimum time to market. 
  • Support internal & external stakeholders for IT Infrastructure security and compliance. 
  • Ensure value delivery by maintaining oversight of IT Infrastructure related managed services Support IT Planning for IT Infrastructure related RFPs

JOB REQUIREMENTS

  • Minimum Bachelor Degree from IT with GPA minimum 3.00
  • Having experiences in cloud transformation and automation
  • Having experience in telecommunication vendors
  • Having experience in operating public clouds such as Google Cloud, Microsoft Azure, AWS Cloud, and Ali Cloud. Someone with certification on one of those clouds would be preferred.

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