InfoCentre Coordinator

Job Description

Title: InfoCentre Coordinator

Company Name: Embassy of Canada to Indonesia and Timor Leste

Vacancy: 1

Job Location: Jakarta Raya

Career Level: Staff (non-management & non-supervisor)

Years Of Experience:

Qualification: Not Specified

Employment Status: Full-Time

QUALIFICATIONS

• Candidates will initially be screened against the Essential Qualifications relating to education, language and experience.
• Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.
• Language will be assessed further during the process

Education

• Candidates will be required to provide proof of the completion of their education.
• Bachelors’ degree from a government-recognized university

Language

• Fluent in English (comprehension, written, spoken)
• Advanced knowledge of Bahasa Indonesia (comprehension, written and spoken)

Experience

• Minimum two (2) years recent* working experience in an office environment in the following areas

RATED REQUIREMENTS :

• The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview online, pre-recorded or in-person, role-play, practical tests, presentations and/or psychometric assessment

Job Descriptions

• Reporting to the Senior Trade Commissioner, the InfoCentre Coordinator (IC) has responsibility for the coordination of the InfoCentre, point of communication with Canadian companies and a support unit for trade commissioners.
• The IC will be responsible for the management of the centralized information management services for the trade program, including the receipt and tracking of all incoming inquiries, research and development of responses, and advice to officers and staff on managing their information. Additionally, the IC manages of the e-Client Relationship Management system and the IBD program’s portion of the mission internet site. The IC is also the lead on the virtual content strategy on social media platforms to promote the Indonesian market to Canadian companies and increase client engagement, and to promote Canadian capabilities to the Indonesian market. The IC also leads on trade-related research.