TECHNICAL SUPPORT ENGINEER

Job Description

Title: TECHNICAL SUPPORT ENGINEER

Company Name: PT Unggul Prakarsa Prisma

Vacancy: 2

Job Location: Jakarta Barat

Career Level: Staff (non-management & non-supervisor)

Years Of Experience: 4 years

Qualification: Prof Cert, Diploma, Adv Diploma, Bachelor's Degree

Employment Status: Full-Time

Technical Support Engineer

Description

• We are looking for a qualified Technical Support Engineer to join our Sales Team and help us to achieve our goals. Highly skilled individual is required with the

Following qualifications :

• Knowledge of Engineering Heat Exchanger Products and be able to sizing suitable product and able to calculate heat and pressure and provide thermal solution. Proactive and resilient to customer and maintain good relationship
• Maintaining and updating database sales and customer records
• Contacting customers by phone or email to answer queries and obtain missing information in order to assist sales team.
• Provide essential support to Sales Team, including prepare sizing, report and other technical related activities.

Job Requirements:

• Minimum academic required is D3, S1 CHEMICAL ENG /MECHANICAL ENG / INDUSTRIAL ENG is preferable
• Good Speak/Writing in English
• Minimum year experiences is 4 years
• Knowledge of ENGINEERING RELATED CALCULATION, Heat Exchangers, administrative and clerical procedures and systems
• Knowledge of principles and processes for providing customer care and support
• Good communication Skill Required : Microsoft Office (Word, Excel,) and Email (Outlook), Chemistry software, SAP